Frequently Asked Questions
Everything you need to know about shopping at BALAZS KICKS
Are all your products authentic?
Yes, authenticity is our top priority. Every item at BALAZS KICKS undergoes a rigorous multi-step verification process by our expert team to ensure 100% authenticity before it reaches your door.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all security tags attached. Please note that shipping costs for returns are the responsibility of the customer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Affirm in select regions.
Do you ship internationally?
Yes, BALAZS KICKS ships to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track my order?
Once your order has been processed and shipped, you will receive an automated email containing your tracking number and a link to the carrier's website.